Frequent questions


CBD is the diminutive of cannabinoid which is a chemical compound of the cannabis plant. We call CBD a hemp plant with less than 1 THC and a high CBD level (over 10). CBD has no psychotropic or negative effects unlike THC.

Click here to read a detailed article on the subject on our blog.

CBD cannabis flowers can be smoked, infused into tea or incorporated into cooking recipes. Its uses are multiple. It is considered a tobacco substitute but is not necessarily consumed smoke even if it is the use for which it is most reputable. It is the raw product of the unprocessed cannabis plant.

The oil, or dye, of CBD is derived from an ethanol extraction of the plant. It forms a thick and sweet product. We mix it with organic olive oil to dilute it and make it easier to do. It is eaten directly in the mouth by putting drops under the tongue. It is a concentrate highly dosed in CBD equivalent to several grams of cannabis flowers.

 The authorisation to market CBD is recent in Switzerland and Europe, and there is no adequate legislation yet.

Switzerland recognizes that CBD can have effects on the human body, however, the molecule has not been sufficiently studied to make therapeutic claims (say that X drops will have such an effect). CBD is therefore not recognized as a medicine, but it cannot be considered a food commodity either, as it produces effects and it is not conceivable that such a product is in the olive oil section of our supermarkets. 

Unfortunately, since cannabis was banned from sale until 2017, we do not have an appropriate classification for CBD, so we do not have a suitable jurisdiction or a dedicated warning for cannabis to put on packaging.

Pending more appropriate legislation, Switzerland allows the sale of CBD oil in the form of “chemical” as fragrant oil, a European classification that has been in place since 1997. This recommendation comes from Swiss Medic and we are just implementing it. The prevention text on the back of the oil bottle is imposed and is not our responsibility. 

Below is a quote from this document from Swiss Medic which explains how we have the right to sell CBD oil:

 “Products marketed as chemicals  

The chemical law essentially governs the packaging and labelling of chemicals. In particular, it provides that before chemicals are put on the market, the manufacturer is required to carry out a “stand-alone check” to assess whether they are likely to endanger life, human health or the environment. It must also, in accordance with the provisions of the Chemicals Ordinance (OChim; RS 813.11), classify, package and label substances and preparations for this purpose. Products containing CBD may be legally put on the market in the form of fragrant oils, in accordance with the provisions of the chemical law. If, on the other hand, their presentation or use suggests or suggests that they could fall within the scope of other legal provisions, the suitability of their marketing must be assessed on the basis of these other provisions. Example: a “scented oil” containing CBD is sold in an e-cigarette cartridge: the assessment whether the product can be put on the market is based on the right on foodstuffs/usual objects and not on the law on chemicals (see previous chapter). For practical marketing, marketable cartridges must be labelled and declared in accordance with the provisions of the chemical law.” 

This tolerance allows the consumer to buy CBD oil while prohibiting the sale of it as a product with therapeutic effects. That is the compromise we have now. So not only do we have to write down the preventions you’ve read, but we can’t give usage advice on the packaging or on our website. It is up to the consumer to choose how to use it, so we cannot direct the customer to one use or another, but many web pages are dedicated to this use.

We ship your orders in Postpac Priority packages from Monday to Friday. They are delivered the next business day.

Delivery is free for orders from 70.- CHF!  

Postpac Priority delivery: 5.- CHF


You must make sure of the laws in force in your country of residence before ordering on our website. High Garden Sàrl cannot be held liable if you commit an offence by importing a commodity that is not legal in your country of residence. Although we vacuum our packages, in neat packaging, we cannot guarantee the delivery of our deliveries outside Switzerland.

We deliver to several European countries! As the legislation is changing, you need to make sure of the law in force in your country at the time of ordering. It is your full responsibility to ensure that you do not import a product that could be seized by customs authorities. If, despite our warning, you decide to illegally import a product, in the event of a seizure, High Garden Sàrl is not required to return the goods or refund them! 

Delivery prices

Theivraison with follow-up and recommended in 2-3 working days:   21.00   CHF

Delivery without follow-up shipment in 4-8 business days:   10.00   CHF

Delivery with follow-up and recommended allows a return or refund if the parcel is stolen and damaged as long as the contents of the order allow us to report the mischief at the post office of your country. Postal insurance in case of theft and damage is only valid if you do not violate applicable laws. 

Deliveries are guaranteed against theft and damage, if you have chosen the option with follow-up or recommended only if the contents of the order allow us to collaborate with the authorities of your country. We do not guarantee the movement of our goods to countries where buyers are in violation of the law. We cannot guarantee the return of stolen or destroyed goods if your country’s post office does not refund the contents.

If our company is not able to cooperate with the authorities of your country (police, customs), it is not possible for us to fully ensure the delivery of our goods and we cannot be held responsible in case of non-delivery.

Under no circumstances will we refund or return a goods seized by customs.